Accurate customer data is the lifeblood of modern businesses. From compliance reporting to personalised marketing campaigns, reliable information drives efficiency at every level. Yet, many companies still rely on manual spreadsheets and error-prone processes to manage this critical asset.

Enter Lettaga, a game-changing solution leveraging ACRA’s Bizfile integration to automate customer data management. Let’s explore how this tool transforms chaos into clarity for business owners and managers.

The High Cost of Manual Data Management

Imagine this scenario:
Your team spends hours cross-referencing spreadsheets to update client addresses. A missed typo leads to failed deliveries. A compliance audit reveals outdated officer details, risking penalties. A marketing campaign flops because contact lists aren’t synchronised with the latest client acquisitions.

These aren’t hypotheticals – they’re daily realities for businesses using manual methods like Excel. The problems multiply with:

• Human errors from repetitive data entry
• Time wasted on cross-departmental verification
• Compliance risks from outdated ACRA records
• Missed opportunities due to fragmented customer insights

Lettaga – Your Bizfile Powered Solution

Lettaga cuts through this complexity with direct integration to ACRA’s BizFile system. Here’s how it works:

1. One-Click Data Sync

Forget manual updates. With Lettaga’s single CorpPass authentication, your system automatically syncs with ACRA to pull:

• Company registration details
• Up-to-date officer information (directors, secretaries)
• Shareholder structures and controller information
• Verified contact addresses and telephone numbers

This happens in real time, ensuring every department works from the same accurate data set.

2. Beyond Basic Contact Lists

Tilkoblet doesn’t just track names and emails. It captures 6 critical data categories:

1. Company Profiles – Registration numbers, business activities
2. Leadership Teams – Current directors/secretaries with appointment dates
3. Ownership Structures – Share classes, percentages, beneficial owners
4. Compliance Data – Annual return deadlines, filings history
5. Contact Networks – Multiple verified addresses/emails per entity
6. Controller Details – UBOs (Ultimate Beneficial Owners) for AML compliance

3. From Spreadsheets to Strategic Insights

Automated data flows enable powerful applications:

• CRM Enrichment – Push ACRA-verified details directly to Salesforce/HubSpot
• Compliance Automation – Flag upcoming AGM dates or filing deadlines
• Risk Management – Monitor shareholder changes signaling potential acquisitions
• Personalised Outreach – Segment clients by business activity or location

Real-World Efficiency Gains

Case Study: A Singapore Local Corp-Sec firm’s Transformation

A Singapore local Corp-Sec firm using Lettaga reported:
✅ 83% reduction in data entry hours
✅ 100% accuracy in compliance filings
✅ 2X faster client onboarding
✅ 30% boost in cross-selling (using activity-based segmentation)

Why This Matters in 2024

Three trends make Lettaga essential:

1. Stricter Compliance – ACRA’s enhanced UBO reporting requirements demand precision.
2. Economic Pressures – Teams can’t afford wasted hours on avoidable errors.
3. Data-Driven Competition – Businesses leveraging clean datasets outpace rivals.

Getting Started

Implementing Lettaga takes just three steps:

1. Connect – Authenticate via CorpPass (3-minute setup).
2. Configure – Choose which Bizfile datasets to sync (client profiles, officers, etc.).
3. Automate – Set update frequencies (daily/weekly) and integrate with your CRM.

Conclusion: Data Accuracy as a Strategic Asset

In an era where 88% of organisations report tangible losses from poor data quality (Gartner), Lettaga transforms regulatory compliance into a competitive advantage. By eliminating manual processes, businesses free teams to focus on strategic growth – not data clean-up.

See it in action:

• Lettaga Tutorial 1: Managing Company Officer Information
• Lettaga Tutorial 2: Saving Drafts to Bizfile
• Lettaga Tutorial 3: Streamlining Customer Data Management

https://lettaga.com/
cs@lettaga.com
Tilkoblet Pte. Ltd.

9 Straits View, 05-07 Marina One West Tower, Singapore 018937